Support
Questions, problems or ideas? We’re happy to help.
Contact us
Email us and include your phone model and Android or iOS version if something isn’t working. We usually reply within a few days.
Frequently asked questions
Do I need headphones?
They are strongly recommended. Your earlier parts play while you record the next one; with wired or Bluetooth headphones the microphone only hears your voice. Without headphones the app warns you and lets you continue, but the earlier parts may leak into the new take.
My takes are slightly out of sync. What can I do?
Every pair of headphones adds a little delay, Bluetooth more than wired. The app compensates for it and gets better as you use it. In the Studio, tap Auto align to line all takes up with the first one (you can undo it), or nudge a single track’s timing by hand.
Can I redo just one part?
Yes. Tap that frame in the recording grid, or use the track’s retake option in the Studio. The other parts are kept.
Where are my videos saved?
Projects are saved inside the app, so you can reopen them in the Studio any time. When you export, the finished video is saved to your gallery on Android (folder Movies/Acapella, audio-only exports in Music/Acapella) and to the Photos app on iPhone.
Which devices are supported?
Android 10 or later, available now on Google Play. The iPhone version needs iOS 17 or later and is coming soon to the App Store. A camera and a microphone are required.
How many voices can I record?
Up to 9. Grids are 1x1, 1x2, 2x1, 2x2, 3x3 and an asymmetric layout, in 9:16, 4:5, 1:1 or 16:9.
Why is there a watermark?
Exported videos carry a small Acapella watermark in the corner. It is part of the free app; there is currently no option to remove it.
Which languages does the app support?
English and Turkish. It follows your device language, and on Android you can also change it in the app’s settings.
Do I need an account or an internet connection?
No. There is no sign-in and recording, mixing and exporting all work offline. You only need a connection for sharing to other apps or for app updates.
How do I delete my data?
Delete a project from the home screen, delete exported videos in your gallery or Photos, or uninstall the app. See Data deletion.